About us

Welcome to iTrade.Net

We sell only selective items which were carefully evaluated, tested & upgraded by our engineer to meet our own requirements standard before entering market. We are avoiding waste on our resources and yours as well.


Why should buy from us?

* Why pay more just for the brand when you could expect more from a less?
* Our items are special customized for Malaysia and Singapore users
* One year One on One exchange warranty
* We have software/hardware engineer to fix software and hardware problem
* The best after sales service

* 2% of each purchase price will be contributed to:

   - KAFA Integrasi Al-Insaniah
   - UNICEF Malaysia


How to buy?

Contact us and place your order

1.) COD within Klang Valley area - other area should try to request

2.) Bank In/Transfer/Post

* Call or text for a/c number and procedure



Shipping (Outside Klang Valley):

Please allow up to 3 business days (Mon-Fri) for your shipment to be processed upon payment reception.

Item will be shipped via Kangaroo Courier Services (normally takes 1 to 2 working days)

 
Returns:

We guarantee our products to be fully functional upon delivery. In a rare event that you receive a defective or incorrect item, returns must be initiated within 30 days from the date of delivery.

 
Warranty & Maintenance:

We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.

Buyers are responsible for the shipping fee for warranty items. In most cases, buyer will only have to return the problem components rather than the entire package.

Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the item, we will repair or exchange it ASAP.
 


Contact Person

Rafeeq Al-Azmi
iTrade Network & Resources
Selangor, Malaysia

+60176967760

irafeeq15@facebook.com

Contact us via e-mail